Shipping policy

Shipping & Returns Policy

Thank you for shopping with us! We are committed to providing you with a seamless delivery experience and high-quality products.

1. Shipping Information

  • Processing Time: All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.

  • Delivery Estimates: Shipping times vary based on your location. Once your order is dispatched, you will receive a confirmation email with a tracking number.

  • Customs & Duties: Please note that customers are responsible for any customs fees, taxes, or duties applied by their country of destination.

2. 30-Day Hassle-Free Returns

We want you to be completely satisfied with your purchase. If for any reason you are not happy, we offer a 30-day "No Questions Asked" Return Policy.

  • Eligibility: You have 30 days from the date of delivery to request a return.

  • Condition: To be eligible for a return, the item must be in the same condition that you received it: unworn, unused, with tags, and in its original packaging.

  • Proof of Purchase: A receipt or proof of purchase is required to process your return.

3. Return Process

To start a return, please follow these steps:

  1. Contact our support team at [Your Email Address] with your order number.

  2. Once your return is accepted, we will send you instructions on how and where to send your package.

  3. Return Shipping Costs: Unless the item is defective or incorrect, customers are responsible for the return shipping costs.

  4. Return Shipping Fees

    The responsibility for return shipping costs depends on the reason for the return:

    • Seller-Paid Returns (Defective or Incorrect Items): If the return is due to our error (e.g., you received a defective, damaged, or incorrect item), we will bear the full cost of return shipping. We will provide you with a prepaid shipping label or reimburse your shipping costs upon verification.

    • Customer-Paid Returns (Change of Mind): If the return is due to personal reasons (e.g., "no longer needed," "changed my mind," "size doesn't fit," or "ordered by mistake") under our 30-Day No-Hassle Return policy, the customer is responsible for the return shipping fees and any associated logistics costs.

4. Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed automatically to your original payment method within 5–7 business days.

5. Damaged or Incorrect Items

Please inspect your order upon arrival. If the item is defective, damaged, or if you receive the wrong item, contact us immediately so we can evaluate the issue and make it right.